Software system support for an organization implementing a new software system is always a major consideration. Even with a mature, installed ERP, support is still critical throughout its lifecycle. In addition to the expected internal IT support, companies necessarily rely on support from the supplier for fixes, updates and enhancements and may also rely on other resources for other kinds of ERP support.

We offer support in following channels.

  • Redmine (Forum, Ticket System, WIKI).  Client needs assigned password to gain access the information. Click here to access.
  • Remote support (using Teamviewer)
  • Onsite visit and trouble shooting